Terms Of Service

Scope

Welcome to PortageMule.com (the “Site”). The Site is owned by and operated by PortageMule. PortageMule provides you with access to this Site features to you subject to the following conditions. Please read these terms and conditions (“Terms” or “Agreement”) carefully as they apply to your use of the Site generally as well as when you register to create an account or purchase products through the Site without creating an account. By visiting this Site, you accept these Terms. If you do not agree to these Terms, then please do not use the Site and feel free to contact us via our toll-free number for any questions or purchases.

Site License

We grant you a limited license to access and make personal use of this Site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any access for or use of web scraping, data mining, robots, or similar data gathering and extraction tools. This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of PortageMuledirect.com without express written consent. You may not use any meta tags or any other “hidden text” utilizing our name or trademarks without the express written consent of PortageMule. Any unauthorized use terminates the permission and license we have granted. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of PortageMuledirect.com so long as the link does not portray PortageMule, or its products in a false, misleading, derogatory, or otherwise offensive matter. You may not use any PortageMule logo or other proprietary graphic or trademark as part of the link without express written permission. Free Delivery and other offer order codes remain the property of PortageMule, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; or (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; or (c) accessing or using the Site or any portion thereof without authorization, in violation of these Terms of Use or in violation of applicable law.
You may not use any scraper, crawler, spider, robot or other automated means of any kind to access or copy data on the Site, deep-link to any feature or content on the Site, bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Site.
Violations of system or network security may result in civil or criminal liability. PortageMule will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site.

Application and Account Details

If you use this Site and create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer You agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use PortageMuledirect.com only with involvement of a parent or guardian. PortageMule reserves the right to refuse to sell or deliver to any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. An electronic copy of each order is held by PortageMule but will not be accessible to you. All orders will be concluded in the English language. We may contact you for market research purposes. Please consult our Privacy Policy for a description of our privacy practices and policies, and how we collect, use and share your personal information.

Mailing List

We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. This may also be done on a reciprocal basis. From time to time, we make portions of our mailing list available to carefully screened companies. If you do not want your name and mailing list made available or no longer choose to receive a PortageMule catalogue or wish to alert us to duplicate mailings, please call toll-free or email us at information@PortageMuledirect.com. PortageMule is committed to respecting your privacy. To review our privacy policy, please visit PortageMule.com.

Shipping And Risk of Loss

Your order will be delivered to your door within 5-7 working days, subject to availability of the products you have ordered. All items that you purchase from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Please allow extra days for local holidays, US national holidays, weekends and sale time. PortageMule reserves the right to amend or change the free delivery offer at any time, but we promise to notify customers at least 14 days in advance.

Delivery Charge

Home delivery

Delivery times will be confirmed at checkout.

Please allow extra days for delivery during holidays, US national holidays, weekends and sale time. Collection may be required where duties are payable.

The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations with respect to shipping internationally. We cannot confirm the price of an item until you order. We will process payment for the full amount on confirmation of your order.

Despite our best efforts, items in our catalogue may be mispriced. In the event a product is listed at an incorrect price, we shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card charged. If your credit or debit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit or debit card account in the amount of the incorrect price.

If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 28 days of receipt and is in new, unused condition. Certain products cannot be returned. See Returns Information for details. All prices shown are cash prices in US dollars. We reserve the right to accept or reject orders at any time.

Product Descriptions

PortageMule attempts to be as accurate as possible. However, we do not warrant that product descriptions, sizes, colours, styles or other content of this Site is accurate, complete, reliable, current, or error-free. We have made significant efforts to accurately display the colours of our products that appear on the Site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate. If a product you purchase is not as described, your sole remedy is to return it in unused condition.

Copyright And Trademarks

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of PortageMule or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of PortageMule and protected by U.S. and international copyright laws. All software used on this site is the property of PortageMule or its software suppliers and protected by United States and international copyright laws.
PortageMule.com and other PortageMule.com graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of PortageMule in the U.S. Our trademarks and trade dress may not be used in connection with any product or service that is not PortageMule’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits PortageMule. All other trademarks not owned by PortageMule that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Links To Other Sites

PortageMule makes no representations whatsoever about any other website that you may access through this Site. When you access a non-PortageMule website, please understand that it is independent from PortageMule, and that PortageMule has no control over the content on that website. In addition, a link to a non-PortageMule website does not mean that PortageMule endorses or accepts any responsibility for the content, or the use, of the linked website. It is up to you to take precautions to ensure that whatever you select for your use or download is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. If you decide to access any of the third-party websites linked to this Site, you do this entirely at your own risk.

Governing Law And Jurisdiction

By visiting PortageMule.com, you agree that the laws of the US, without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and PortageMule. All actions and proceedings arising out of or related to this Agreement, any products (including personal injury and product liability claims) or your use of the Site shall be brought in the state or federal courts of New York and you consent to the exclusive personal jurisdiction of such courts.

Privacy And Other Policies

Please review our other policies, such as our Privacy Policy, posted on this Site. These policies also govern your visit to PortageMule.com.

Modifications

We reserve the right to make changes to our Site, policies, and these Terms at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Electronic Communications

When you visit PortageMule.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.